Submit Help Request

Help Desk

Submit Help Request

🦸 StayAltered Hosts

Getting Started with ALTERING by StayAltered Integration for Cloudbeds

ALTERING is the hospitality platform for StayAltered Hosts. This article helps hosts plug ALTERING into Cloudbeds. How to become a StayAltered Host: Visit https://stayaltered.com/hosts/cloudbeds...
The Welcome App & Community Engine

As part of StayAltered's collective benefits, we have designed a suite of digital products to help you get better revenue and better ratings from better guests. The Welcome App An interactive, web-...
How do I become a StayAltered Host?

Create your StayAltered Host account. Use this link to sign up. Once you confirm your email and login, your host dashboard will guide your onboarding journey. The 🔥Hub is where you manage your p...
Host membership & benefits

2 Host Membership options We strive to ensure all hosts can be supported depending on where they are in life and their business. Join our community platform and gain an ecosystem of collective pro...
Who qualifies to join as a Collective Member Host?

Hosts that are able to join The StayAltered Hosts Collective align with our Three Pillars: 1 Community, No 2 Alike, and Our 3 IP's, as well as additional criteria below: Host Qualities (No 2 Alik...
Guidelines for great StayAltered place listings!

Our goal is to help hosts reach guests who are looking for unique and local places to stay. Your StayAltered place listing is how you can share the story of what makes your place special! Our top ...
Connectivity: How do bookings and payments work?

Booking request vs. Instabook StayAltered Hosts can get reservations from StayAltered Guests in 2 different ways: 1) Booking request Affiliate Hosts or hosts without a Property Management System (P...
How do I connect my PMS to StayAltered via Katanox?

PART 1: Create a Katanox account. Create a Katanox account: Open https://app.katanox.com/register and sign up as a “supplier”. Read and accept the terms. (Use the same email address as you use wit...
Hospitality Glossary

Break-even occupancy: The point at which a property shifts from an operating deficit to an operating surplus. It is the occupancy % at which the effective gross income is equal to the sum of the ...